Communication » Satisfaction Survey

CUSTOMER SATISFACTION SURVEY

The 'Customer Satisfaction Survey' is a way to assess customer satisfaction with our Company. Thanks in advance for your participation and send our best regards.

Rate by selecting the square that best fits with your opinion. Consider for classifying an increasing scale of satisfaction dissatisfied to very satisfied.

	Degree of Satisfaction
Commercial Service Quality	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Ease of communication with the commercial
2. Attendance of commercial visits
3. Presentation and relationship skills
4. Speed ​​and clarity of the proposals submitted
5. Clarity and quality of available technical documentation (catalog and website)
6. doubt clearing facility with the coaching staff

	Degree of importance
Commercial Servico Quality	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Ease of communication with the commercial
2. Attendance of commercial visits
3. Presentation and relationship skills
4. Speed ​​and clarity of the proposals submitted
5. Clarity and quality of available technical documentation (catalog and website)
6. doubt clearing facility with the coaching staff

	Degree of Satisfaction
Quality after-Sale	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Quality and reliability of the product
2. Availability of technical product documentation
3. Presentation and conformity of products delivered
4. Product Delivery Time
5. Availability of products for delivery
6. Response to Complaints / Returns

	Degree of importance
Quality after-Sale	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Quality and reliability of the product
2. Availability of technical product documentation
3. Presentation and conformity of products delivered
4. Product Delivery Time
5. Availability of products for delivery
6. Response to Complaints / Returns

	Degree of Satisfaction
Quality Institution	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Ease and friendliness in communication with Gavedra
2. Personal Competence
3. Documents issued correctly
4. Monitoring of customer credit bureau
5. General overview of Gavedra

	Degree of importance
Quality Institution	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Ease and friendliness in communication with Gavedra
2. Personal Competence
3. Documents issued correctly
4. Monitoring of customer credit bureau
5. General overview of Gavedra

	Degree of Satisfaction
Positioning Gavedra, SA Face the Competition	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Quality of care
2. Quality of supply
3. Quality of supply
4. Quality of Administrative Services
5. Quality of Trade Services
6. Technical Knowledge commercial
7. Value / Price of Our Products
8. Quality of Technical Services
9. Quality after-sales

	Degree of importance
Positioning Gavedra, SA Face the Competition	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Quality of care
2. Quality of supply
3. Product quality
4. Quality of Administration
5. Quality of Commercial Services
6. Technical Knowledge commercial
7. Value / Price of Our Products
8. Quality of Technical Services
9. Quality after-sales

	Degree of Satisfaction
Overall Rating	Dissatisfied	Somewhat satisfied	Filmography can improve	Satisfied	Very Satisfied Filmography
1. Satisfaction General Degree

We would like to identify here your suggestions for improvement:

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